Welcome to Garment Lab Ltd. (referred to as “Garment Lab,” “we,” “us,” or “our”). By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchases or using our services. If you do not agree with any part of these Terms of Service, you must not use our services.

1. Acceptance of Terms

By placing an order, using our website, or interacting with any part of Garment Lab Ltd.’s services, you agree to abide by these Terms of Service, along with our Privacy Policy. We may update or revise these Terms of Service at any time, and such changes will be posted on our website. It is your responsibility to review the terms regularly.

2. Services Provided

Garment Lab Ltd. specializes in custom printed clothing and workwear products. This includes but is not limited to:

• Custom printing on t-shirts, hoodies, jackets, and other apparel.

• Embroidery and design services.

• Personalized and branded workwear solutions for businesses and organizations.

All services are subject to availability and pricing at the time of order placement.

3. Order Process

3.1 Placing Orders: By submitting an order through our website, you are offering to purchase products under these Terms of Service. We will send you an order confirmation email detailing your order and its associated cost.

3.2 Payment: All orders must be paid for in full before production begins. Payments are processed securely through our payment gateway, and Garment Lab Ltd. accepts a variety of payment methods, including credit cards, debit cards, and PayPal.

3.3 Design Approval: Once you have submitted your order, we will provide you with a design proof for approval. Production will begin only after you have confirmed the design and any adjustments have been made.

3.4 Order Modifications: If you need to modify your order after submitting it, you must contact us immediately. Once production has begun, we cannot make any changes.

4. Pricing & Shipping

4.1 Pricing: All prices listed on the website are in [currency] and are subject to change without notice. The final price of your order will include any applicable taxes, shipping fees, and custom charges (if applicable).

4.2 Shipping: Shipping costs are calculated based on the delivery address, order size, and shipping method selected at checkout. Estimated shipping times are provided, but Garment Lab Ltd. cannot guarantee delivery times.

4.3 Delivery Delays: While we strive to meet delivery estimates, Garment Lab Ltd. is not responsible for delays caused by third-party shipping carriers, weather conditions, or unforeseen events.

5. Custom Designs and Content

5.1 Intellectual Property: You retain ownership of any design, logo, or artwork you submit to us. However, by submitting your design, you grant Garment Lab Ltd. a non-exclusive, worldwide license to use, reproduce, and modify your design solely for the purpose of completing your order.

5.2 Prohibited Content: You agree not to submit any designs, logos, or content that is illegal, offensive, defamatory, infringing upon third-party intellectual property rights, or otherwise in violation of any law or regulation. Garment Lab Ltd. reserves the right to refuse or cancel orders based on such content.

6. Quality and Defects

6.1 Product Quality: We are committed to delivering high-quality products. If you receive an item that is defective or does not match the approved design, please contact us within 30 days of receipt, and we will work with you to resolve the issue.

6.2 Returns and Exchanges: Due to the custom nature of our products, we do not accept returns or exchanges unless the items are defective or damaged during delivery. All return or exchange requests must be made within 30 days of receipt.

7. Limitation of Liability

Garment Lab Ltd. is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services. Our liability is limited to the total amount paid for the specific order that gave rise to the claim.

8. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Force Majeure

Garment Lab Ltd. will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, strikes, or failure of suppliers.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [your jurisdiction]. Any disputes arising from these terms shall be resolved in the appropriate courts in [your jurisdiction].

11. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

Garment Lab Ltd.

Email: info@garment-lab.co.uk

Phone: 07894 543708

Address: Garment Lab Ltd, Chorley Road, Westhoughton Bolton BL5 3GF, United Kingdom

By using Garment Lab Ltd.’s website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.